Customer Service Results

Latest Results – Customer Service

We consistently monitor our service to customers and outsource feedback via our marketing partners Listen Up. This has helped us improve our systems and procedures to better meet the demands of our customers and tailor our service to their expectations. This is borne out by the high level of customer satisfaction measured against all aspects of our service including communication, value for money, helpfulness, etc. In addition to measurable results we are also delighted with the positive comments, thanks and testimonials that we receive.

More details on the scope of our survey, results and some customer comments can be found here.

Share Post

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on email

Other Recent News

Exposing Dry Rot

We were asked to carry out a timber survey of office accommodation for the River Garden Project at Auchencruive estate in Ayr prior to refurbishment

Read More »

Providing Advice

We were recently asked to provide advice for rot repairs and damp treatments for a project being carried out at Millport Town Hall for McLaughlin

Read More »

Recent Woodworm Survey

At a recent timber and damp survey in Glasgow we came across this infestation of woodworm affecting the timber backboard holding the electricity meter. There

Read More »

Request Callback